Troubleshooting

Docs version: v1.0.5Page updated: 2026-07-28

Verify the username and password.
Follow the message if the account is suspended, missing, or at its device limit.
Check system time and network access.
Use password recovery from the sign-in page when needed.

Cannot Export#

Select a Minecraft client version.
Confirm the plan or trial is active and has remaining export quota.
Read the red failure reason in the export result window.
Resolve out-of-bounds buttons, invalid overlaps, duplicate IDs, or an invalid resource namespace.

Textures Do Not Appear In Game#

Merge the complete output into the server's plugins folder.
Reload the target resource plugin and rebuild its resource pack.
Confirm the player received the latest resource pack.
For CraftEngine, check container packet interception. For Oraxen, check its version and automatic font generation.

Texture Position or Sharpness Differs#

Do not manually change exported PNG aspect ratios.
Prefer integer pixel-art scales such as 1x, 2x, and 4x.
Match the selected Minecraft client version to the player's client.
Verify composition in Effect Preview before testing in game.

Project or File Was Not Saved#

If another process exclusively locks the file, wait and retry.
After an abnormal exit, reopen the app and accept the recovery prompt.
Use Recent Projects to search by project name or path.

Update Check Fails#

An update-check failure does not affect local editing. Check the network and run Check for Updates again from Settings.